Refund and Returns Policy

Last Updated: October 10, 2026

Important Note for Customers:Clicky Finds operates both as an independent store (selling products directly) and as a curated product discovery showcase featuring affiliate links (such as Amazon, AliExpress, and other third-party merchants). Please read our policy below to understand how returns and refunds are processed based on how you purchased your item.

1. Affiliate Products (Purchased via External Links)

If you were redirected from Clicky Finds to an external retail platform (such as Amazon, eBay, or other third-party stores) to complete your purchase:

  • Third-Party Responsibility: The transaction, payment, shipping, and order fulfillment were handled directly by the external merchant.
  • Returns & Refunds: All returns, exchanges, cancellations, or refund requests for affiliate products must be processed directly through the seller/platform where the purchase was completed, following their respective return policies.
  • Support:Clicky Finds does not collect payments, ship items, or process returns for affiliate links. Please log into your account on the merchant’s website (e.g., Amazon) to manage your order.

2. Direct Purchases & Dropshipping (Purchased directly on Clicky Finds)

For products purchased directly through the Clicky Finds checkout:

Return Eligibility

  • Our return policy lasts 30 days from the date of delivery. If 30 days have passed since your product was delivered, we cannot offer a full refund or exchange.
  • To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
  • Proof of Purchase: A valid order number or receipt is required to complete your return.

Exempt / Non-Returnable Items

  • Gift cards and downloadable software.
  • Personal care, sanitary, or hygiene products.
  • Perishable or hazardous goods.

3. Return Process for Direct Purchases

Do NOT send your purchase back to the manufacturer or supplier address on the package. Contact us first so we can provide the correct return address and authorization code.

  1. Initiate a Return: Email our customer support team at hello@zampishop.com with your order number, reason for return, and photos/videos of the item (if defective or damaged).
  2. Return Authorization: Once approved, our team will provide you with the correct return shipping address and instructions.
  3. Shipping Costs:
    • You will be responsible for paying your own shipping costs for returning non-defective items. Shipping costs are non-refundable.
    • If the return is due to a seller error, defective product, or damaged item upon delivery, we will cover the return shipping costs or provide a replacement free of charge.

4. Refunds & Exchanges

  • Inspection: Once your returned item is received and inspected, we will notify you via email regarding the approval or rejection of your refund.
  • Processing: Approved refunds will be credited automatically to your original method of payment within 5 to 10 business days.
  • Exchanges: We only replace items if they arrive defective or damaged. If you need to exchange an item for the exact same model, send us an email at hello@zampishop.com.

5. Need Help?

For any questions related to refunds, returns, or order status, please contact us at:

  • Email: hello@zampishop.com
  • Website: https://zampishop.com